This warranty guide is for Rubine products installed in domestic residential building only. For use in commercial building, please contact your sales representative.

All service jobs and replacement parts can only be fulfilled by our service team and licensed plumbers. Otherwise, the warranty will be considered void.

Warranty Period – 1 year on parts & labor for all Rubine products with the following exception.

Warranty Period
Bathroom – Faucets / Accessories
Faucets Range
7 years on cartridge

Bathroom Shower
7 years on cartridge & diverter
Bathroom - Water Closet / Basin
Toilet Suites & all Vitreous Cisterns, Pans, and Basins
5 years on ceramic parts
Heating – Water Heater
Heating Element
5 years parts replacement

5-7 years depending on individual models

Heat Exchanger
3 years parts replacement
Living – Ceiling Fan
10 years parts replacement
Sinks Surface (proper maintenance)
5 years against rusty or de-colouring

Faucets Range
7 years on cartridge


Contact Us

Email (Service): service@casa.com.sg
Tel: +65 6268 0066
Fax: +65 6898 0510