This warranty guide is for Rubine products installed in domestic residential building only. For use in commercial building, please contact your sales representative.

All service jobs and replacement parts can only be fulfilled by our service team and licensed plumbers. Otherwise, the warranty will be considered void.

Warranty Period – 1 year on parts & labor for all Rubine products with the following exception.


Warranty Period

Bathroom – Faucets / Accessories

Faucets Range

7 years on cartridge

Bathroom Shower

7 years on cartridge & diverter

Bathroom - Water Closet / Basin

Toilet Suites & all Vitreous Cisterns, Pans, and Basins

5 years on ceramic parts

Heating – Water Heater

Heating Element

5 years parts replacement


5-7 years depending on individual models

Heat Exchanger

3 years parts replacement

Living – Ceiling Fan


10 years parts replacement


Sinks Surface (proper maintenance)

5 years against rusty or de-colouring

Faucets Range

7 years on cartridge

Contact Us

Email (Service): service@casa.com.sg
Tel: +65 6268 0066
Fax: +65 6898 0510